Troubleshooting
Before sending your Vortex® product in for warranty service, please review the following customer concerns. After reading through our troubleshooting tips, you may feel your Vortex® product needs warranty service or evaluation—visit the VIP® Warranty page for our return procedure.
Rangefinders
Why am I not getting a range?
You may not be getting a range for a number of different reasons:
- Atmospheric conditions.
- Stability.
- Type of target
- Distance of target (some are farther than you think).
- Size of target.
- Dirty laser lens.
- Finger is over the laser.