VIP Warranty Service Request
VIP Warranty Damaged Spotting Scope Covered

OUR VIP® WARRANTY, YOU CAN BET ON IT.

VIP® stands for a Very Important Promise to you. We will repair or replace your Vortex® product in the event it becomes damaged or defective—at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition.

It doesn't matter how it happened, whose fault it was, or where you purchased it. If you ever have a problem, no matter the cause, we promise to take care of you.

  • UNLIMITED LIFETIME WARRANTY
  • FULLY TRANSFERABLE
  • NO RECEIPT NEEDED

The VIP® Warranty does not cover loss, theft, deliberate damage, or cosmetic damage that does not hinder the product’s performance.

The People Behind Your Product

All of our products are designed, engineered, pre-inspected and serviced in our modern facility to ensure you receive the best products and service for your hard earned dollar.

Vortex VIP Person 1
Vortex VIP Person 2
Vortex VIP Person 3
Vortex VIP Person 4
New Customers

Creating an account has many benefits: check out faster, keep more than one address, track orders and more.